REVIEWS

Crystal and John were great! I called to have roots cleared from the sewer line as recommended during our home buying inspection. When John came out he took the time to show me that there were no roots in the sewer line any longer, but the pipe was broken and required a full replacement. Luckily we have insurance coverage for this kind of repair; John and Crystal took the time to explain to the adjuster why it was necessary. This made all the difference when it came to getting them to cover the repairs. Thanks John & Crystal! We will be calling again if we ever need plumbing work done and will be recommending to everyone we know in town!

John is AMAZING! Came out to our house at 9:30 pm on a Sunday night with very little notice. We were in a bind and he cared. His price was beyond fair (we honestly felt it was too low!) He respected COVID precautions, was kind to us and to our pups. Easy to talk to, thorough in his explanation. Definitely a man with integrity and honesty. Will be using him for all plumbing matters moving forward!

I cannot speak highly enough of John and Crystal Clear Drains. From the start, Crystal Clear Drains was immediately responsive and upfront about the approximate cost of the job (a lot of the other companies wouldn’t give me an estimate). After that, Crystal Clear came out the same day I booked them to fix a backed up drain. John was incredibly professional and kind. He was willing to walk me through the work he was doing and to answer my questions. This was honestly the best experience I’ve had having a plumbing issue fixed - there is no doubt I’ll go to Crystal Clear Drains for all future plumbing needs. They truly deserve and earned a five star rating.

I couldn’t be more positive with this review - Jon responded quickly to my request, asked questions and was available same day. He called in advance and arrived on time. He did an assessment and recreated the problem to better understand how to fix it. Then he got to work and once he was done - recreated the same situation again to show me it was fixed. He explained what he did, what I could do to avoid in the future and was so personable and reassuring. I highly recommend and know who I will be calling for any future plumbing needs!

John with Crystal Clear Drains was thorough and very knowledgeable. I really appreciated him being able to come out the same day that I called to fix the plumbing issue! I would definitely recommend them to help with your drain and plumbing needs!

Jon and Crystal came out on a Saturday evening, without hesitation, and snaked our drain line to clear a clog. They were punctual, responsive, and very professional. I’ll definitely use them again for any future plumbing needs!

Jon, was very quick to respond and come by to service my toilet. He offered a fair price for the quick fix and was very friendly. Would recommend!

Jorge was very helpful in walking me through troubleshooting what was going on. He figured out what was wrong quickly and did a great job fixing the problem. He took extra care to keep the floor and carpet clean which I really appreciate. He was also very clear on how much the job would cost upfront. Overall I'm very happy with his work would definitely call him if I need help in the future.

John came over and replaced a ball valve for us today. He was great. Very professional and took pride in his work. Would recommend him to anyone.

Showed up on time, worked efficiently and communicated very well throughout project. Provided options and explanation for everything. I will be saving their phone number!

John was amazing. All of the 5 star reviews were not wrong with their assessment of the work he does. He is meticulous and stands behind his work. He has been the best plumber I ever hired. He conveys honesty and integrity but what would you expect from a vet. I would definitely hire him again and would recommend his services to all my friends and neighbors. Job well done, cleaned up and you wouldn't know that any drilling, drywall cutting was ever done. He replaced my outside faucet which required he cut the basement ceiling drywall to replace the pipe that ran to the outside. All new parts with a faucet that will last and not leak. The price was unbelievably fair for the work and hours spent.

We needed someone quickly and John was able to come over within a few hours of posting on thumbtack. He wore gloves and a mask (quarantine) and was very professional. Would definitely hire him again.

Got my sink unclogged when another business couldn't and wanted to charge me lots of money for re routing pipes and other things. Did have a mishap but overall good service.

The guys from Crystal Clear came out quickly, diagnosed the problem, and replaced broken pipes they had to jackhammer the floor to get to. They replaced the pipe and repaired the floor repaired quickly. They were great at keeping us updated as they completed the job, and I would highly recommend them to anyone.

I heard back from them the same day I contacted them and was scheduled for the next day. I received a message 30 minutes before their arrival and he was on time. He completed the work and showed me and explained what he did after completion. Cost was very reasonable compared to other quotes I received. I will definitely hire them for any plumbing work in the future.

John did a fantastic job replacing our outdoor water faucet. He was very responsive and did the repair quickly and we were impressed with is quality of work. We would definitely use him again for any plumbing work we need!

Highly recommend - great experience and amazing service - Crystal Clear Drains was very responsive to my inquiry with next day service. They quickly fixed my initial problem and offered options to address my second repair need. Quality and price were top notch.

John went above and beyond explaining all the work that needed to be done in terms of plumbing with absolutely no pressure and gave very reasonable pricing for any work I wanted to complete. Once I decided what work I wanted done, he completed it all very thoroughly , professionally, cleaned up after himself and put me at ease about my choices. So grateful I selected John and I’d choose him again to do any work in the future. He even went out of his way to take care of a couple extra little things he saw that needed fixing.

I needed a repair for a broken water pipe and Crystal Clear came out within hours on a Saturday and did an excellent job with the repair. I recommend him fully and the price for the repair was reasonable and he is a friendly and professional person to deal with.

Crystal Clear Drains was very responsive and made communication and scheduling seamless for me. The work was great and a pleasant interaction. I would recommend them in the future.

Excellent response time, friendliness and qualifying project over phone. Quick, professional and will be our go-to for all plumbing needs in the future.

All I can say is WOW! We had a severely clogged toilet which my husband and I both tried to remedy with every possible option available to non-plumbers. When we realized the project was beyond our knowledge, we hired one. The first one was an absolute hack. Had no idea what he was doing and he left after an hour of work saying he had to go get a part and never returned. After reading rave reviews about Crystal Clear Drains, I decided to give them a shot. So glad I did! Jon knew his stuff and was able to diagnose the possible issues within minutes. He was professional, courteous and super friendly! He was upfront and honest about the two possible causes letting us know replacing the toilet might be the only option. Well we did not have to replace the toilet! John’s knowledge, skill and expertise unclogged it in a jiffy and left us the culprit as a souvenir! I can’t say enough about the fantastic experience we had from start to finish, all at an unbeatable flat rate with hidden costs. Hopefully we will not be meeting a plumber in the near future but if we do, we know we will be calling Crystal Clear Drains!!!

John helped me declog my jacuzzi tub. It was not draining. He was very prompt and did a good job with the project. He was priced very reasonable as well.

John responded promptly and fixed a stubborn shower cartridge stem. The supply store was closed by the time he removed the old cartridge so he was willing to come back the next morning before another scheduled job to finish fixing my issue.

Fixed a leaking pipe in the basement for us. Super nice and came out the next day to help us. Really appreciate and would hire again!!

John did a great job! He was quick to respond to my call and completed in a timely manner. He also quoted me a price and that was the price I paid. He even gave me a tip on another issue I had. Thank you! We will definitely recommend or use again!

Very responsive to my questions on thumbtack about our two toilets. Was able to get quotes over App based on photos that were reasonable. Arrived on time. Got all the items done without any extra expenses and figured out how to keep price down. Very nice, easy going and trustworthy. Highly recommend!

John did incredible work and really went above and beyond to solve our issue. He went out of his way to get more parts for the job, stayed late to complete it and went through plan A, B and C to get it done right. Fair and honest pricing. We will definitely be calling him back for future work!

Came out on short notice, was on time, communicated well, took the time to explain our system and its issues and good/clean work. Will def use in the future and recommend.

Had multiple jobs that needed to be looked at. John responses quick and came by the same day. Gave me an amazing quote for the job, showed up on time, completed all work and cleaned up. I would recommend him for anything and will call him again for any future needs

I found a leak underneath my sink late Friday afternoon. John was able to make it over that evening and fix the problem easily. Very friendly and efficient service. Thanks!!

John was really nice and assessed my situation and told me my alternatives before proceeding with the work. He did what he came for and then listened as I questioned him about other future projects, patiently answering my questions. Nice guy!!

Overall my experience was excellent. We had a leak in one of the back pressure sprinkler valves. He was very helpful, punctual and professional. He responded within minutes. The job was done professionally and on time and I am very satisfied with the work. I will definitely get in touch again if something comes up.

John was a pleasure to work with. Very personable, professional and quality work. He delivered exactly what he said he would, no surprises. I will be using John again in the future! Thank You

We had a complicated job because of age house and John did a wonderful job of problem solving and came up with plan to fix the problem! Will absolutely hire John again.

John was great - showed up, fixed the problem and gave good advice on how to fix a few other small items in the house. I would hire him again. thanks

John was a 10. His work was high quality. He was respectful of our home (super clean). He shuffled things around to get to our home promptly to address our plumbing needs his price was very reasonable and he showed me ways to avoid the plumbing problem in the future. I plan on using John again.

John was quick to respond and able to fit me in the same day, which I really appreciated. Professional attitude; explained what he was doing as he was troubleshooting the issue, which allowed me to set my expectations. His charges are very reasonable for the work he has to do. He's very friendly and straight forward.

Would normally leave a 5 star review, but in COVID times, wearing a mask properly when you’re in someone’s home is important. This guy wore a mask over his mouth only, clearly not understanding why that is almost as ineffective as not wearing a mask at all. He was nice and cordial and all the other things you’d want in a professional, but if you’re taking the pandemic seriously, you might want to look elsewhere for your plumbing needs. Unless they take this feedback and make some changes, I would not want this person in my home again while this pandemic is going on.

John was able to get to our home same day. Fixed the problem and went the extra steps necessary to prevent further problems. I would certainly hire him again.

John was very professional and also very accommodating. He thoroughly examined all of the issues before coming to a conclusion and then fixed the problem right away. He was up front about charges as well.

Thank you John. I appreciate that you came fully prepared to tackle whatever the problem we had. The job ended up being a bit more complicated than expected but you had all the tools and equipment to complete the job on our scheduled visit. We are very happy that you cleared up the clogged drain and that the water won’t back up again. Thank you for keeping in touch after our appointment and we will definitely give you a call if we have any problems occur. I did receive the video of the camera you snaked as far as you did. I’ll keep that for the future if I ever need it. Again thank you for the excellent service.

John’s price was very reasonable and he communicated well throughout the process. I will definitely use him again and recommend him.

We were in need of a professional to fix a leaking tub. John was prompt and professional. He even rearranged his schedule to come and help. However, I rated four stars because of price. While, I am certain that if lived in the metro area, John would be our go to. We live in Greeley and his price was bit too much for a school teacher. We went with John because he is a Vet and so is my husband, but I am a poor school teacher and 400.00 for a switching of faucets and hardware was why over what we expected. So, I f you live in the metro, do hire John, but if you are outside the metro and you are leaving from paycheck to paycheck, I would definitely go local. It will save you about a 180.00.

John came on a Sunday for an emergency. He arrived when he said he would, took care of the problem, explained what he needed to do, and then cleaned up after himself. I would definitely call him again for any work I need in the future.

John was on time, explained what he was here to do and got busy. Worked with us to understand our options with the sink and got it installed and looking great. Thx John!

We’ve used John multiple times, he’s been a life saver! Shows up on time, gets the job done right and is also good with responding! He’s definitely our go to now.